We care about your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to the British Kingdom On Demand website and related services (collectively, the “Service”).
1. Information We Collect
- Account data: name, email address, and authentication details you provide when creating an account.
- Billing data: purchase details (e.g., item, amount, currency), limited payment metadata from our payment processor (we do not store full card numbers).
- Usage data: interactions with the Service, device information, IP address, and approximate location for security and analytics.
- Communications: messages you send via our contact form or customer support.
2. How We Use Information
- Provide and operate the Service, including account access, streaming, and purchases.
- Process payments and manage subscriptions and trials.
- Monitor performance, prevent fraud/abuse, and secure the platform.
- Communicate with you about updates, support, billing, and promotions (where permitted).
- Comply with legal obligations.
3. Cookies & Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can manage cookies in your browser; disabling some may impact functionality.
4. Sharing & Processors
We do not sell your personal data. We share limited data with trusted providers who help us run the Service, such as:
- Payment processing (e.g., Stripe) for purchases and subscriptions.
- Hosting/Storage/CDN for delivering site and media content.
- Analytics/Logging to understand performance and improve the Service.
- Email/SMS providers for account and transactional messages.
5. Data Retention
We keep information for as long as needed to provide the Service and for legitimate business or legal purposes (e.g., tax, accounting, fraud prevention). We delete or anonymize data when no longer required.
6. Security
We implement reasonable technical and organizational measures to protect your data. No system is 100% secure; please use a strong, unique password and keep it confidential.
7. International Transfers
Our providers may process data in other countries. Where required, we use appropriate safeguards to protect personal data during transfers.
8. Your Rights & Choices
- Access, update, or delete your information (subject to legal and contractual limits).
- Opt out of non‑essential communications.
- Object to or restrict certain processing, where applicable by law.
9. Children’s Privacy
The Service is not directed to children under 13. If you believe a child provided personal data, please contact us to remove it.
10. Changes to this Policy
We may update this policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.
11. Contact
To exercise your rights or ask questions, please contact us us via the site contact form.